Operations Manager (AGD)

ALLIANCE GAME DISTRIBUTORS

  

POSITION:  Operations Manager

LOCATION:  Alliance East Warehouse – Pikesville, Maryland

DATE:  August, 2016

 

POSITION SUMMARY:

The primary function of the Operations Manager is to oversee the warehouse staff and ensure that all daily orders are processed efficiently and effectively in a pick/pack operation.

 

ESSENTIAL FUNCTIONS:

• Manage warehouse staff to ensure established SOPs are being followed.
• Shift staff as priorities change throughout the day.
• Monitor employee productivity.
• Responsible for daily receiving and shipping.
• Fulfill Company objectives; including but not limited to ensuring that every customer order ships the same day it is received.
• Oversee the maintenance of the warehouse.
• Produce bi-annual reviews for warehouse staff.
• May be required to open and/or close the warehouse.
• Assume responsibility for warehouse when General Manager is out.
• Train new personnel on picking/packing/checking/billing/shipping procedures.
• All other duties as assigned.

 

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

• High School diploma or equivalent. Some College strongly preferred.
• Managerial/supervisory experience required.
• Schedule flexibility is necessary.  Occasional weekend work may be required.
• Must be computer literate. (Outlook, Excel, Word preferred).
• Enthusiastic, outgoing personality.
• Excellent communication and organizational skills.
• Must be able to perform well under pressure.
• Pick Pack experience preferred.
• Familiar with scanning technology