OSD Coordinator (DCD)
DIAMOND COMIC DISTRIBUTORS, INC.
LOCATION: Home Office – Hunt Valley, Maryland
DATE: May, 2016
POSITION TITLE: OSD Coordinator
DEPT: Receiving Audit
POSITION SUMMARY:
The OSD Coordinator is responsible for the reporting of all Overage, Shortage and Damage claims to vendors and coordinating solutions in a timely manner. The Coordinator assists with the manipulation of data as it pertains to the routing of product.
ESSENTIAL FUNCTIONS:
- Works as a liaison with suppliers to ensure a timely resolution of problem shipments
- Evaluates customer orders to determine how each problem shipment should be handled
- Maintains and updates Access Database daily with all information concerning pending issues
- Creates codes and Purchase Orders in MCBA as needed to receive mis-shipped product
- Answers questions from Distribution Centers regarding product information or identification
- Works with Accounts Payable to research payment issues
- Coordinate with warehouses to obtain paperwork
- Send OSD faxes and/or emails to vendors
- All other duties as assigned
EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:
- High school diploma or equivalent
- Strong Communication skills (verbal and written)
- Excellent organizational skills
- Experience with MS Office preferred
- Familiarity with MCBA preferred