OSD Coordinator (DCD)
DIAMOND COMIC DISTRIBUTORS, INC.
LOCATION: Home Office – Hunt Valley, Maryland
DATE: August, 2016
POSITION TITLE: OSD Coordinator
DEPT: Receiving Audit
POSITION SUMMARY:
The OSD Coordinator is responsible for coordinating solutions between Diamond’s distribution centers and vendors/suppliers in a timely manner of all Overage, Shortage and Damage claims.
ESSENTIAL FUNCTIONS:
- Works as a liaison with suppliers, Diamond’s home office staff and distribution center staff to ensure a timely resolution of problem shipments
- Evaluates customer orders to determine how each problem shipment should be allocated and processed
- Maintains and updates Access Database daily with all information concerning pending issues
- Creates purchase orders in MCBA as needed to receive mis-shipped product
- Assists distribution center staff regarding product information or identification
- All other duties as assigned
EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:
- High school diploma or equivalent
- Strong Communication skills (verbal and written)
- Self-motivated
- Excellent organizational skills
- Experience with MS Office preferred
- Familiarity with MCBA preferred