Accounts Receivable Data Coordinator (DCD)
DIAMOND COMIC DISTRIBUTORS, INC.
LOCATION: Home Office – Hunt Valley, Maryland
POSITION TITLE: Accounts Receivable Data Coordinator
DATE: November, 2016
POSITION SUMMARY:
The Accounts Receivable Data Coordinator is responsible for managing, supporting, and servicing all data needs related to the remittance data for an assigned set of strategic retailers.
ESSENTIAL FUNCTIONS:
- Enter, understand, maintain, audit and match remittance data to accounts receivable open items to ensure accurate aging/statements for assigned accounts monthly/upon request
- Conduct regular meetings with the assigned account’s sales team to head off any issues that may arise with upcoming high profile items, chargebacks, new deductions, or new co-ops/promotions
- Demonstrate the ability to use customer feedback to proactively identify potential systems improvements, ensuring remittances with shortages, returns, chargebacks are processed quickly and efficiently
- Collaborate with multiple internal departments and warehouses to answer any questions and resolve any issues that may come from assigned retailers
- Represent a knowledgeable, efficient, and professional image of Diamond Comic Distributors to the retailer by handling business in a respectful and professional demeanor, address retailer concerns and ensure the resolution of issues in a timely manner, with follow-up when appropriate
EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:
- Bachelor’s degree in Business related field or equivalent experience and 2+ years account management experience
- Must take a “data oriented” approach to accounts management, using current tools and developing new data tools (Access/Excel), while being hands on with a sense of ownership
- Proficiency with all aspects of Microsoft Office is a must, including Access/Excel/Outlook
- Ability to successfully communicate, collaborate, and negotiate with multiple retailers, each with entirely different needs, and handle multiple priorities concurrently
- Basic understanding of distribution/warehousing and supply chain data and logistics flow (operations, purchasing, order processing, sales, and credit), as well as a willingness to understand the structure of the national accounts you are assigned
